• Taking care of our Patients

     

    Find answers to your questions here, book an appointment, or read our blog with news and information.

     

    Mullingar Dental Centre - new patient registration

    New Patients Registration Form

    Online Registration Form for all new patients

    All new Patients are asked to complete this online patient registration form. This will allow us to easily pull up your information when you make appointments.

  • FAQs

    Q. What suggestions do you have for Nervous Patients?

    • Inform us regarding your dental phobia. We will know what techniques to implement in order to make everything easier. By informing us about your fears, you will have a feeling of more control while sitting in the chair for examination and treatment.
     
    • Keep in mind that dental science and technology has improved a great deal over the past few years. There are several innovative techniques available that will help you feel extremely comfortable.
     
    • Ask us to explain to you the entire dental procedure. By knowing what comes up next, you will get rid of at least 50% of your anxiety and phobia.
     
    • Consider the option of using medication for relaxation. For some patients we will recommend nitrous oxide, while for others we will recommend anti anxiety or sedation drugs that will help you relax during the treatment.
     
    • Good communication can mean the world to you. We will openly discuss your treatment with you and make the experience much more comfortable for you.
     
    • Practice relaxation techniques. You can do a few breathing control exercises, or you might want to listen to music before or during the dental treatment. We can schedule your treatment for the first hours of the morning ensuring that you will not have to spend long hours of the day stressed and thinking about the upcoming dental treatment.
     
    • Take over part of the control. You can talk openly to us and agree that whenever you feel uncomfortable during the treatment, you are going to raise your hand in order to signal that you want the dentist to “stop” for a moment.
     
    • Prevention can help you avoid complex and lengthy dental treatments. Make sure to respect the regular checkups with us, and have the dental work done in time. If you go to the dentist when you already struggle with a lot of complications, this will also mean a much longer treatment time.
     
    • Take it step by step — tell us about your fears, and ask to be allowed time to get used to the dental surgery environment. Start with a routine dental examination first; then, ask for a professional dental cleaning. From the third appointment on, the more complex procedures can start such as fillings or extractions.
     
    • Before scheduling an dental appointment make sure to visit us at Mullingar Family Dental Centre and meet with the team in order to discuss a few details. This will give you enough time to get prepared for your upcoming treatment.

    Q. When should children first attend the dentist?

    Your child should attend the dentist when the first tooth erupts.Please contact us about our Mother and Baby Oral Health Sessions.

    Q. What Treatment am I entitled to under the Medical Card scheme?

    Your Medical Card entitles you to an annual check-up, two fillings per year, unlimited extractions and a denture every five years.Please provide us with your medical card number and expiry date when making your appointment and bring your card with you at every visit. Unfortunately, the GP only medical card does not currently cover dental treatment.

    Q. Will My PRSI Cover Dental Treatment?

    The PPS (PRSI) scheme qualifies you to one dental health check per year. Please provide us with your PPS number in advance of your appointment, so that we can check your entitlements with the Department of Social Welfare.

  • News and Information

    Find out about treatments, news and more here.

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    We are one of a few practices in Ireland and the UK to supply the POWRGARD® Mouthgards. These are...
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    Fillings & Broken Teeth White filling material lets us repair your broken and chipped teeth so...
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  • Call us Today

    We want to give you the best possible care in a relaxed and caring environment. Should you have any questions, please get in touch. Call us today at 044 9340370 or book your next appointment online here.

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    We are GDPR compliant
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    We seek your consent to obtain and process personal data for the purpose of providing you with dental treatment safely and to the highest standards.  This Statement is your guide to the principles of privacy and confidentiality which govern the collection, use, storage, disclosure and destruction of your personal data in this practice.
    The data compliance officer in this practice is Anne O’Donnell BDS NUI
     
    Obtaining personal information
    It is important to obtain, use and store information about you, your general and your dental health in order to provide dental care efficiently and reduce the risk of injury or other damage to your health.  This personal data includes:
    Personal details such as your name, age, address, telephone numbers, email address,
    PPS number, and medical card number/expiry date
    Your doctor and relevant Medical Consultant(s)
    Your medical and dental history
    X-rays, clinical photographs and study models
    Information about proposed treatment, options, consent to treatment, treatment provided and its cost
    Notes of conversations or incidents that might occur for which a record needs to be kept
    Any correspondence with other healthcare professionals relating to you including agreed referrals to other healthcare professionals
    Your personal information is stored on computer.This practice is registered with the Data Protection Commissioner. 
    We will regularly update your personal data, including your medical care, to keep it relevant.  We ask that you please inform us of any significant changes, such as a change of address or other contact details, at your earliest convenience. It is important to know that the collection, use or possible disclosure of this data may be crucial to our ability to safely provide you with the care you require; without your agreement to this process it may not be possible to undertake treatment.
    You have access to a copy of your personal data upon written request and the right to have data rectified if incorrect.
     
    Personal data is kept for specified, explicit and lawful purposes
    Your personal data is obtained, kept and used primarily for the purpose of providing you with healthcare efficiently and safely at all times.Staff within the practice will have access to the data on a ‘need-to-know’ basis to ensure you receive the highest standard of care.In the course of your care, members of the dental team may access your records:
    To  prepare for and to complete your dental care
    To identify and print a prescription
    To generate a work certificate
    To type, if dictated or print a referral letter to another healthcare professional
    To open correspondence or any other documents from other healthcare professionals
    To print or photocopy your records if you instruct us to forward them to another healthcare professional
    To collate, print, photocopy and post insurance or medico-legal reports.
    To complete insurance payment claims, such as PRSI, GMS and private health insurance forms. 
    It is practice policy to send you a reminder of when your next ‘check-up’ is due. This reminder is sent to you by post/electronic mail/ or text message.  We seek your consent to use your personal data for this propose and advise you of your right to refuse to have your data used for this purpose.
     
    Personal data is only used and disclosed for the purpose of your care
    All members of the dental team adhere to the practice’s Code on Confidentiality in compliance with the Data Protection Acts, 1988 and 2003, and the Dental Council’s Code of Practice relating to Professional Behaviour and Ethical Conduct, 2012.
    Any disclosure of personal data, without your consent, can only be done for specified, legitimate reasons (8 (a-h), Data Protection Act, 1988; Section 10, Dental Council’s Code of Practice relating to Professional Behaviour and Ethical Conduct, 2012).
    Access to your personal data is on a ‘need-to-know’ basis.  This prohibits the release of your information to a spouse, partner or family member without your explicit consent.  A guardian or carer may have the right to access information in the case of vulnerable adults or those with diminished mental capacity.  A parent or guardian will have access to your personal information if you are less than 16 years of age.
    A copy of your dental records will be transferred to another practice or healthcare professional upon your written request.
    Your consent will be sought before the release of any data to other healthcare professionals and then only the relevant part of your records will be released.All healthcare professionals are required to treat your personal data to the same standard of privacy as outlined in this statement.
    Your consent will be sought in the case of:
    A report to dental insurance company
    A medico-legal report
    Any documentation relating to a “third party” Dental Scheme (e.g. Medical Card or PRSI scheme)
    There are certain activities where patient information may be used but where the
    Information is anonymised, eliminating patient identification:
    Teaching
    Continuing Professional Development. Case studies are a very useful learning tool
    Quality Assurance/Internal audit. Audit is a necessary tool in assessing and assuring the quality of your care
    Research
    If DENTIST should cease practice or should die while still a practicing dentist, the dental team will be guided by the Dental Council’s Code of Practice relating to Professional Behaviour and Ethical Conduct in informing you, safeguarding your personal data and ensuring continuity of care where possible.
    Every effort is made to ensure disclosed personal data is accurate and transferred securely.
     
    Personal data is kept safely
    Anne o’ Donnell is responsible for data security in this practice. 
    Obtained personal data is accessed on a ‘need-to-know’ basis and thereafter, is stored securely:
    There is no access for unauthorised persons to manual records,  computers or computer monitors ( our practice management software   has a privacy screen option to protect your privacy  )
    The dental team is trained in the secure use of , email and the internet
    The dental team is compliant with the practice’s security measures
    The practice premises is locked and alarmed when unoccupied
     The practice software is legally owned
    The practice software is updated regularly and password protected
    Software security is audited
    All clinical, financial and administrative records are backed up off-site daily by PlanetDDS
    A contract for the security of off-site records is in place between Unodent ltd trading as Mullingar Dental, and PlanetDDS
    Anne O’ Donnell is responsible for dealing with any incident where personal data has been put at risk of unauthorised disclosure, loss, destruction or alteration. Management of any breach incident will comply with the advice of the Data Protection Commissioner (Personal Data Security Breach Code of Practice).
     
    Personal data is kept accurate, complete and up-to-date
    A staff member will review your personal information with you on a regular basis to ensure we hold accurate, high quality records for you.  Any changes to your personal details, your medical or dental status will be recorded in your records.  We ask you to let us know of any changes in contact details at your earliest convenience.
     
    Personal data is adequate, relevant and not excessive
    Every effort is made to ensure that the information we collect and retain for you is in keeping with our aim to provide you with an efficient service and to care for you safely.  We will explain the purpose of any information sought if you are not sure why.
    Personal data is retained for no longer than necessary
    We retain all adult records for 8 years after the last treatment. In the case of children and young adults, the records are kept until the patient’s 25th birthday; or their 26th birthday if the young person was 17 when they finished treatment. If a patient dies before their 18th birthday, records are kept for 8 years.
     (Dental Council Code of Practice relating to Professional Behaviour and Ethical Conduct, 2012).
     
    Your rights
    You are legally entitled to a photocopy of your personal data upon written request.  As well as a right of access you also have the right to have any inaccuracies in your data rectified and to have the data erased. (NOTE: The maximum fee for an access request is €6.35). You will be provided with a photocopy of an x-ray in response to an access request.
    All written requests should be addressed to:
    NAME Anne O’ Donnell
    ADDRESS Mullingar Dental, Austin Friars Street, Mullingar , County Westmeath.
    Your request will be dealt with in a timely manner( within 10 working days of receiving the written request)
    It is your right to have your name removed from all practice marketing information including ‘check-up’ recalls if you do not consider this information to be in your best interest. If you wish to be removed from our appointment texting service or our marketing/mailing lists please advise Anne O’ Donnell
    If you do not wish to have your personal data collected, used or disclosed as described in this Statement please discuss this matter with Anne O’ Donnell.  It is important to know that the collection, use or possible disclosure of this data may be crucial to our ability to safely provide you with the care you require; without your agreement to this process it may not be possible to undertake treatment.
    If you have a complaint or concern with any aspect of how we process your personal information we would hope that you would notify Anne O’ Donnell in the first place.  You retain the right to make a complaint to the Data Protection Commissioner at all times.
    If you have any questions in relation to this Statement or any issue that arises from it please speak with Anne O’ Donnell
     
    Anne O’ Donnell Compliance Office